Regulation 2021/782 - Rail passengers’ rights and obligations (recast) - Main contents
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Regulation (EU) 2021/782 of the European Parliament and of the Council of 29 April 2021 on rail passengers’ rights and obligations (recast)| Legal instrument | Regulation |
|---|---|
| Number legal act | Regulation 2021/782 |
| Original proposal | COM(2017)548  |
| CELEX number i | 32021R0782 |
| Document | 29-04-2021; Date of signature |
|---|---|
| Publication in Official Journal | 17-05-2021; OJ L 172 p. 1-52 |
| Signature | 29-04-2021 |
| Effect | 06-06-2021; Entry into force Date pub. +20 See Art 41 07-06-2023; Application See Art 41 07-06-2025; Application Partial application See Art 41 |
| Deadline | 06-06-2021; See Art 37.2 07-06-2026; See Art 39 |
| End of validity | 31-12-9999 |
17.5.2021 |
EN |
Official Journal of the European Union |
L 172/1 |
REGULATION (EU) 2021/782 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL
of 29 April 2021
on rail passengers’ rights and obligations
(recast)
(Text with EEA relevance)
THE EUROPEAN PARLIAMENT AND THE COUNCIL OF THE EUROPEAN UNION,
Having regard to the Treaty on the Functioning of the European Union, and in particular Article 91(1) thereof,
Having regard to the proposal from the European Commission,
After transmission of the draft legislative act to the national parliaments,
Having regard to the opinion of the European Economic and Social Committee (1),
After consulting the Committee of the Regions,
Acting in accordance with the ordinary legislative procedure (2),
Whereas:
(1) |
A number of amendments are to be made to Regulation (EC) No 1371/2007 of the European Parliament and of the Council (3) in order to enhance protection for passengers and to encourage an increase in rail travel, whilst having due regard in particular to Articles 11, 12 and 14 of the Treaty on the Functioning of the European Union (TFEU). In view of those amendments and in the interests of clarity, Regulation (EC) No 1371/2007 should therefore be recast. |
(2) |
In the framework of the common transport policy, it is important to safeguard users’ rights for rail passengers and to improve the quality and effectiveness of rail passenger services in order to help increase the share of rail transport in relation to other modes of transport. |
(3) |
Despite considerable progress having been made in protecting consumers in the Union, further improvements to the protection of rail passengers’ rights still need to be made. |
(4) |
In particular, since the rail passenger is the weaker party to the transport contract, rail passengers’ rights should be safeguarded. |
(5) |
Granting the same rights to rail passengers taking international and domestic journeys seeks to raise the level of consumer protection in the Union, to ensure a level playing field for railway undertakings and to guarantee a uniform level of passengers’ rights. Passengers should receive as precise information as possible on their rights. As certain modern formats of tickets do not physically allow information to be printed on them, it should be possible to provide the information required by this Regulation by other means. |
(6) |
Rail services offered strictly for historic or touristic use do not usually serve normal transport needs. Such services are usually isolated from the rest of the Union rail system and use technology that may limit their accessibility. With the exception of certain provisions which should apply to all rail passenger services throughout the Union, Member States should be able to grant exemptions from the application of the provisions of this Regulation to rail services offered strictly for historic or touristic use. |
(7) |
Urban, suburban and regional rail passenger services are different in character from long-distance rail passenger services. Member States should therefore be allowed to exempt such services from certain provisions of this Regulation on passengers’ rights. Such exemptions should however not apply to essential rules, in particular not to those provisions relating to non-discriminatory conditions of transport contracts, to the right to purchase rail tickets without undue difficulty, to the railway undertakings’ liability in respect of passengers and their luggage, to the requirement that railway undertakings be adequately insured and to the requirement that adequate measures be taken to ensure passengers’ personal security in railway stations and on trains. Regional services are more integrated in the rest of the Union rail system and the journeys concerned are longer. For regional rail passenger services,... |
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