Regulation 2007/1371 - Rail passengers’ rights and obligations
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official title
Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on rail passengers’ rights and obligationsLegal instrument | Regulation |
---|---|
Number legal act | Regulation 2007/1371 |
Original proposal | COM(2004)143 ![]() |
CELEX number115 | 32007R1371 |
Document | 23-10-2007 |
---|---|
Publication in Official Journal | 03-12-2007; Special edition in Croatian: Chapter 07 Volume 010,OJ L 315, 3.12.2007 |
Effect | 03-12-2009; Entry into force See Art 37 |
End of validity | 06-06-2023; Repealed by 32021R0782 |
3.12.2007 |
EN |
Official Journal of the European Union |
L 315/14 |
REGULATION (EC) No 1371/2007 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL
of 23 October 2007
on rail passengers’ rights and obligations
THE EUROPEAN PARLIAMENT AND THE COUNCIL OF THE EUROPEAN UNION,
Having regard to the Treaty establishing the European Community, and in particular Article 71(1) thereof,
Having regard to the proposal from the Commission,
Having regard to the opinion of the European Economic and Social Committee (1),
Having regard to the opinion of the Committee of the Regions (2),
Acting in accordance with the procedure laid down in Article 251 of the Treaty, in the light of the joint text approved by the Conciliation Committee on 31 July 2007 (3),
Whereas:
(1) |
In the framework of the common transport policy, it is important to safeguard users’ rights for rail passengers and to improve the quality and effectiveness of rail passenger services in order to help increase the share of rail transport in relation to other modes of transport. |
(2) |
The Commission’s communication ‘Consumer Policy Strategy 2002-2006’ (4) sets the aim of achieving a high level of consumer protection in the field of transport in accordance with Article 153(2) of the Treaty. |
(3) |
Since the rail passenger is the weaker party to the transport contract, passengers’ rights in this respect should be safeguarded. |
(4) |
Users’ rights to rail services include the receipt of information regarding the service both before and during the journey. Whenever possible, railway undertakings and ticket vendors should provide this information in advance and as soon as possible. |
(5) |
More detailed requirements regarding the provision of travel information will be set out in the technical specifications for interoperability (TSIs) referred to in Directive 2001/16/EC of the European Parliament and of the Council of 19 March 2001 on the interoperability of the conventional rail system (5). |
(6) |
Strengthening of the rights of rail passengers should build on the existing system of international law on this subject contained in Appendix A — Uniform rules concerning the Contract for International Carriage of Passengers and Luggage by Rail (CIV) to the Convention concerning International Carriage by Rail (COTIF) of 9 May 1980, as modified by the Protocol for the modification of the Convention concerning International Carriage by Rail of 3 June 1999 (1999 Protocol). However, it is desirable to extend the scope of this Regulation and protect not only international passengers but domestic passengers too. |
(7) |
Railway undertakings should cooperate to facilitate the transfer of rail passengers from one operator to another by the provision of through tickets, whenever possible. |
(8) |
The provision of information and tickets for rail passengers should be facilitated by the adaptation of computerised systems to a common specification. |
(9) |
The further implementation of travel information and reservation systems should be executed in accordance with the TSIs. |
(10) |
Rail passenger services should benefit citizens in general. Consequently, disabled persons and persons with reduced mobility, whether caused by disability, age or any other factor, should have opportunities for rail travel comparable to those of other citizens. Disabled persons and persons with reduced mobility have the same right as all other citizens to free movement, freedom of choice and to non-discrimination. Inter alia, special attention should be given to the provision of information to disabled persons and persons with reduced mobility concerning the accessibility of rail services, access conditions of rolling stock and the facilities on board. In order to provide passengers with sensory impairment with the... |
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- 1.
- 2.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 3.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
- 4.A comprehensive list of these questions and the answers provided by the Commission is beyond the scope of this consultative paper. An example though can be found in OJ C 172E of 18 July 2002, p. 80: europa.eu.int/eur-lex/en/oj/2002/ ce17220020718en.html.
- 5.
- 6.COM(2003) 696 final, 17.11.2003
- 7.EU Energy and Transport in figures, 2003 edition, table 3.5.2, see europa.eu.int/comm/ energy_transport/etif/lists/transport.html
- 8.Consultation Document on International Rail Passengers' Rights and Obligations,
- 9.Report of the hearing of 15 November 2002, available in English, French and German, see: europa.eu.int/comm/transport/rail/ passenger/initiative_en.htm. A first, explorative hearing was organised in October 2001. The report of that hearing can be found on the same internetpage.
- 10.The Landwell report; Etude sur les systemes de penalites dans le domaine ferroviaire, 14 February 2003
- 11.
- 12.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 13.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
- 14.A comprehensive list of these questions and the answers provided by the Commission is beyond the scope of this consultative paper. An example though can be found in OJ C 172E of 18 July 2002, p. 80: europa.eu.int/eur-lex/en/oj/2002/ ce17220020718en.html.
- 15.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
- 16.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 17.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 18.Regulation 889/2002 of the european Parliament and of the Council of 13 may 2002 amending Council regulation 2027/97 on air carrier liability
- 19.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
- 20.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 21.Council Decision of 5 April 2001 on the conclusion by the European community of the Convention for the Unification of Certain Rules for International Carriage by Air (the Montreal Convention)
- 22.
- 23.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 24.
- 25.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 26.
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- 32.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 33.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
- 34.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
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- 39.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
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- 45.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
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- 48.
- 49.
- 50.Six months after the entry into force of this Regulation
- 51.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 52.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 53.OJ L 237, 24.8.1991, p.25
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- 55.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 56.COM(2003) 696 final, 17.11.2003
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- 59.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 60.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
- 61.A comprehensive list of these questions and the answers provided by the Commission is beyond the scope of this consultative paper. An example though can be found in OJ C 172E of 18 July 2002, p. 80: europa.eu.int/eur-lex/en/oj/2002/ ce17220020718en.html.
- 62.
- 63.COM(2003) 696 final, 17.11.2003
- 64.EU Energy and Transport in figures, 2003 edition, table 3.5.2, see europa.eu.int/comm/ energy_transport/etif/lists/transport.html
- 65.Consultation Document on International Rail Passengers' Rights and Obligations,
- 66.Report of the hearing of 15 November 2002, available in English, French and German, see: europa.eu.int/comm/transport/rail/ passenger/initiative_en.htm. A first, explorative hearing was organised in October 2001. The report of that hearing can be found on the same internetpage.
- 67.The Landwell report; Etude sur les systemes de penalites dans le domaine ferroviaire, 14 February 2003
- 68.
- 69.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 70.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
- 71.A comprehensive list of these questions and the answers provided by the Commission is beyond the scope of this consultative paper. An example though can be found in OJ C 172E of 18 July 2002, p. 80: europa.eu.int/eur-lex/en/oj/2002/ ce17220020718en.html.
- 72.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
- 73.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 74.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 75.Regulation 889/2002 of the european Parliament and of the Council of 13 may 2002 amending Council regulation 2027/97 on air carrier liability
- 76.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
- 77.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 78.Council Decision of 5 April 2001 on the conclusion by the European community of the Convention for the Unification of Certain Rules for International Carriage by Air (the Montreal Convention)
- 79.
- 80.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 81.
- 82.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 83.
- 84.OJ C , , p. .
- 85.OJ C , , p. .
- 86.OJ C , , p. .
- 87.OJ C , , p. .
- 88.COM(2002)208 final, OJ C 137, 8.6.2002, p. 2
- 89.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 90.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
- 91.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 92.OJ L 281, 23.11,1995, p.31
- 93.OJ L 184, 17.7.1999, p.23
- 94.OJ L 143, 27.6.1995. p.70
- 95.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 96.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
- 97.OJ L 158 of 23.6. 1990, p.59.
- 98.OJ L 235 of 17.9. 1996, p.6.
- 99.OJ L 220, 29.07.1989, p. 1.
- 100.
- 101.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 102.Developing EU (International) Rail Passenger Transport: Assessment of the actual and potential market for international rail passenger services', by OGM, Brussels, February 2002. This report gives a comprehensive overview of the problems international rail passengers face and have to cope with when they travel by train. Full text: europa.eu.int/comm/transport/rail/ library/ogm-report.pdf .
- 103.OJ L 75, 15.3.2001, p. 29.
- 104.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 105.
- 106.
- 107.Six months after the entry into force of this Regulation
- 108.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 109.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 110.OJ L 237, 24.8.1991, p.25
- 111.COM(2003) 696 final, 17.11.2003
- 112.Communication from the Commission to the Council and the European Parliament, COM(2002)18 final, 23/1/2002. Full text:europa.eu.int/comm/transport/rail/ newpack/np_en.htm. Please note that the text of this consultation document, as well as the links to the EU legal provisions mentioned in this document can be found on the internet site of the Rail Transport and Interoperability Unit:europa.eu.int/comm/transport/rail/ index/index_en.html.
- 113.COM(2003) 696 final, 17.11.2003
- 114.
- 115.Deze databank van de Europese Unie biedt de mogelijkheid de actuele werkzaamheden (workflow) van de Europese instellingen (Europees Parlement, Raad, ESC, Comité van de Regio's, Europese Centrale Bank, Hof van Justitie enz.) te volgen. EURlex volgt alle voorstellen (zoals wetgevende en begrotingsdossiers) en mededelingen van de Commissie, vanaf het moment dat ze aan de Raad of het Europees Parlement worden voorgelegd.
- 116.EUR-lex provides an overview of the proposal, amendments, citations and legality.