Annexes to COM(2008)179 - Establishment of a European quality assurance reference framework for vocational education and training [SEC(2008) 440] [SEC(2008) 441]

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ANNEXES

This recommendation establishes a European quality assurance reference framework (‘the framework’) which comprises a quality assurance and improvement cycle (planning, implementation, evaluation/assessment and review/revision) based on a selection of quality criteria, descriptors and indicators applicable to quality management at both VET-system and VET-provider levels. The aim is not to introduce new standards, but to support Member States’ efforts, whilst preserving the diversity of their approaches.

The Framework should be regarded rather as a ‘toolbox’, from which the various users may choose those descriptors and indicators that they consider most relevant to the requirements of their particular quality assurance system.

The proposed descriptors (Annex I) and indicators (Annex II) are provided as guidance only and may be selected and applied by users of the Framework in accordance with all or part of their requirements and existing settings.

They may be applied to initial vocational training (IVT) and/or continuous vocational training (CVT), depending on the relevant individual characteristics of each Member State's VET system and the type of VET providers.

They are to be used on a purely voluntary basis, taking account of their potential added value and in accordance with national legislation and practice. They should be considered neither as benchmarks, nor as a means of reporting on, or drawing comparisons between, the quality and efficiency of different national systems. The responsibility for monitoring the quality of these systems remains entirely with the Member States.

ANNEX I

THE EUROPEAN QUALITY ASSURANCE REFERENCE FRAMEWORK: QUALITY CRITERIA AND INDICATIVE DESCRIPTORS  (1)

This annex proposes common quality criteria and indicative descriptors to support Member States, as they deem appropriate, when implementing the Framework (2).

Quality CriteriaIndicative descriptors at VET-system levelIndicative descriptors at VET-provider level
Planning reflects a strategic vision shared by the relevant stakeholders and includes explicit goals/objectives, actions and indicatorsGoals/objectives of VET are described for the medium and long terms, and linked to European goals

The relevant stakeholders participate in setting VET goals and objectives at the different levels

Targets are established and monitored through specific indicators (success criteria)

Mechanisms and procedures have been established to identify training needs

An information policy has been devised to ensure optimum disclosure of quality results/outcomes subject to national/regional data protection requirements

Standards and guidelines for recognition, validation and certification of competences of individuals have been defined
European, national and regional VET policy goals/objectives are reflected in the local targets set by the VET providers

Explicit goals/objectives and targets are set and monitored

Ongoing consultation with relevant stakeholders takes place to identify specific local/individual needs

Responsibilities in quality management and development have been explicitly allocated

There is an early involvement of staff in planning, including with regard to quality development

Providers plan cooperative initiatives with other VET providers

The relevant stakeholders participate in the process of analysing local needs

VET providers have an explicit and transparent quality assurance system in place
Implementation plans are devised in consultation with stakeholders and include explicit principlesImplementation plans are established in cooperation with social partners, VET providers and other relevant stakeholders at the different levels

Implementation plans include consideration of the resources required, the capacity of the users and the tools and guidelines needed for support

Guidelines and standards have been devised for implementation at different levels

Implementation plans include specific support towards the training of teachers and trainers

VET providers’ responsibilities in the implementation process are explicitly described and made transparent

A national and/or regional quality assurance framework has been devised and includes guidelines and quality standards at VET-provider level to promote continuous improvement and self-regulation
Resources are appropriately internally aligned/assigned with a view to achieving the targets set in the implementation plans

Relevant and inclusive partnerships are explicitly supported to implement the actions planned

The strategic plan for staff competence development specifies the need for training for teachers and trainers

Staff undertake regular training and develop cooperation with relevant external stakeholders to support capacity building and quality improvement, and to enhance performance
Evaluation of outcomes and processes is regularly carried out and supported by measurementA methodology for evaluation has been devised, covering internal and external evaluation

Stakeholder involvement in the monitoring and evaluation process is agreed and clearly described

The national/regional standards and processes for improving and assuring quality are relevant and proportionate to the needs of the sector

Systems are subject to self-evaluation, internal and external review, as appropriate

Early warning systems are implemented

Performance indicators are applied

Relevant, regular and coherent data collection takes place, in order to measure success and identify areas for improvement. Appropriate data collection methodologies have been devised, e.g. questionnaires and indicators/metrics
Self-assessment/self-evaluation is periodically carried out under national and regional regulations/frameworks or at the initiative of VET providers

Evaluation and review covers processes and results/outcomes of education including the assessment of learner satisfaction as well as staff performance and satisfaction

Evaluation and review includes adequate and effective mechanisms to involve internal and external stakeholders

Early warning systems are implemented
ReviewProcedures, mechanisms and instruments for undertaking reviews are defined at all levels

Processes are regularly reviewed and action plans for change devised. Systems are adjusted accordingly

Information on the outcomes of evaluation is made publicly available
Learners’ feedback is gathered on their individual learning experience and on the learning and teaching environment. Together with teachers’ feedback this is used to inform further actions

Information on the outcomes of the review is widely and publicly available

Procedures on feedback and review are part of a strategic learning process in the organisation

Results/outcomes of the evaluation process are discussed with relevant stakeholders and appropriate action plans are put in place



(1) For the purposes of this recommendation, definitions which apply are based on Cedefop's Glossary on Quality in Training (working paper, November 2003).

(2) A further set of selected quality indicators is detailed in Annex II.

ANNEX II

A REFERENCE SET OF SELECTED QUALITY INDICATORS FOR ASSESSING QUALITY IN VET

This Annex proposes a comprehensive set of selected quality indicators which can be used to support the evaluation and quality improvement of VET systems and/or VET providers. The set of indicators will be further developed through European cooperation on a bilateral and/or multilateral basis, building on European data and national registers.

In terms of their nature and purpose, they should be distinguished from the indicators and benchmarks referred to in the Council conclusions of 25 May 2007 on a coherent framework of indicators and benchmarks for monitoring progress towards the Lisbon objectives in education and training.

Furthermore, the table of indicators does not include aggregated indicators at national level in cases where these do not exist or are difficult to obtain. The aggregation of such indicators at national level can be carried out at a later stage on the basis of a joint agreement between the Member States, the Commission and the European Quality Assurance Reference Framework network.

IndicatorType of IndicatorPurpose of the Policy
Overarching Indicators for Quality Assurance
No 1

Relevance of quality assurance systems for VET providers:

(a)share of VET providers applying internal quality assurance systems defined by law/at own initiative

(b)share of accredited VET providers
Context/Input indicatorPromote a quality improvement culture at VET-provider level

Increase the transparency of quality of training

Improve mutual trust on training provision
No 2

Investment in training of teachers and trainers:

(a)share of teachers and trainers participating in further training

(b)amount of funds invested
Input/Process indicatorPromote ownership of teachers and trainers in the process of quality development in VET

Improve the responsiveness of VET to changing demands of labour market

Increase individual learning capacity building

Improve learners’ achievement
Indicators supporting quality objectives for VET policies
No 3

Participation rate in VET programmes:

Number of participants in VET programmes (1), according to the type of programme and the individual criteria (2)
Input/Process/Output indicatorObtain basic information at VET-system and VET-provider levels on the attractiveness of VET

Target support to increase access to VET, including for disadvantaged groups
No 4

Completion rate in VET programmes:

Number of persons having successfully completed/abandoned VET programmes, according to the type of programme and the individual criteria
Process/Output/Outcome indicatorObtain basic information on educational achievements and the quality of training processes

Calculate drop-out rates compared to participation rate

Support successful completion as one of the main objectives for quality in VET

Support adapted training provision, including for disadvantaged groups
No 5

Placement rate in VET programmes:

(a)destination of VET learners at a designated point in time after completion of training, according to the type of programme and the individual criteria (3)

(b)share of employed learners at a designated point in time after completion of training, according to the type of programme and the individual criteria
Outcome indicatorSupport employability

Improve responsiveness of VET to the changing demands in the labour market

Support adapted training provision, including for disadvantaged groups
No 6

Utilisation of acquired skills at the workplace:

(a)information on occupation obtained by individuals after completion of training, according to type of training and individual criteria

(b)satisfaction rate of individuals and employers with acquired skills/competences
Outcome indicator

(mix of qualitative and quantitative data)
Increase employability

Improve responsiveness of VET to changing demands in the labour market

Support adapted training provision, including for disadvantaged groups
Context information
No 7

Unemployment rate (4) according to individual criteria
Context indicatorBackground information for policy decision-making at VET-system level
No 8

Prevalence of vulnerable groups:

(a)percentage of participants in VET classified as disadvantaged groups (in a defined region or catchment area) according to age and gender

(b)success rate of disadvantaged groups according to age and gender
Context indicatorBackground information for policy decision-making at VET-system level

Support access to VET for disadvantaged groups

Support adapted training provision for disadvantaged groups
No 9

Mechanisms to identify training needs in the labour market:

(a)information on mechanisms set up to identify changing demands at different levels

(b)evidence of their effectiveness
Context/Input indicator

(qualitative information)
Improve responsiveness of VET to changing demands in the labour market

Support employability
No 10

Schemes used to promote better access to VET:

(a)information on existing schemes at different levels

(b)evidence of their effectiveness
Process indicator

(qualitative information)
Promote access to VET, including for disadvantaged groups

Support adapted training provision



(1) For IVT: a period of 6 weeks of training is needed before a learner is counted as a participant.

For lifelong learning: percentage of population admitted to formal VET programmes.

(2) Besides basic information on gender and age, other social criteria might be applied, e.g. early school leavers, highest educational achievement, migrants, persons with disabilities, length of unemployment.

(3) For IVT: including information on the destination of learners who have dropped out.

(4) Definition according to ILO and OECD: individuals aged 15-74 without work, actively seeking employment and ready to start work.