Legal provisions of COM(2023)647 - Repeal of Regulation (EU) No 524/2013 and amendment of Regulations (EU) 2017/2394 and (EU) 2018/1724 with regards to the discontinuation of the European ODR Platform

Please note

This page contains a limited version of this dossier in the EU Monitor.



Article 1

Regulation (EU) No 524/2013 is repealed with effect [insert date six months after the date of entry into force of this Regulation].

Article 2

1. The European ODR Platform shall be discontinued.

2. The submission of complaints shall be discontinued on [insert date [two months after the date of entry into force of this Regulation/ four months before the repeal of this Regulation].

3. The Commission shall inform users of the platform with open ADR cases of the discontinuance of the platform by [insert date two months after the date of entry into force of this Regulation/four months before the repeal of this Regulation] and offer assistance to retrieve case data accessible to them if they wish to do so.

4. At the latest as of [dd/mm/yy, i.e. six months after the date of entry into force of this Regulation] all information including personal data related to the disputes in the ODR platform shall be deleted.

Article 3
Amendment to Regulation (EU) 2017/2394

In the Annex to Regulation (EU) 2017/2394, point 22 is deleted.

Article 4
Amendment to Regulation (EU) 2018/1724

In Annex III to Regulation (EU) 2018/1724, point 7 is replaced by the following:

‘The list of alternative consumer dispute resolution entities established by the Commission pursuant to Article 20(4) of the Directive 2013/11/EU’19.

Article 5
Entry into force

This Regulation shall enter into force on the twentieth day following that of its publication in the Official Journal of the European Union.

This Regulation shall be binding in its entirety and directly applicable in all Member States.